wonbd Responsible Gaming
wonbd believes gaming should be a form of entertainment — not a source of stress or problems. Play safe, stay within your limits, and take care of yourself.
Our Responsibility Pledge
At wonbd, we believe online gaming is enjoyable only when it is a conscious and controlled experience. Gaming is a form of entertainment — just like watching a cricket match or enjoying a favourite film. But when it becomes a habit and starts to affect your financial or mental wellbeing, it is time to stop.
Our platform offers a range of protection tools to help you keep your gaming in check. From deposit limits to full self-exclusion — wonbd is here for you.
Always remember: gaming is only for those aged 21 and above. This platform is strictly off-limits for minors, and we are committed to verifying age.
Online gaming is primarily for entertainment. Do not game using borrowed money, loans, or funds needed for household essentials. Placing larger bets in an attempt to recover lost money is a sign of a problem. If you feel gaming is getting out of control, contact our support team today.
Our Protection Tools
The following features on wonbd will help you continue gaming responsibly and safely.
Deposit Limit
Set your maximum deposit on a daily, weekly, or monthly basis. Once the set limit is reached, no further deposits can be made — this helps you stay within your budget.
Cooldown & Break
If you need a temporary break, suspend your account for a set period — from 24 hours up to 30 days. No bets can be placed during the break.
Self-Exclusion
If you feel you need a longer break, you can fully exclude yourself for a specific period through self-exclusion. This cannot be lifted before the period ends.
Session Time Limit
Set a maximum time for each gaming session. Once the limit is exceeded, you will automatically receive a notification and the session will be ended if needed.
Age Verification
To open an account at wonbd, you must be 21 years of age or older. We verify age at registration and in any situation where there is doubt.
24/7 Support
Our support team is always ready for any questions or concerns about responsible gaming. Contact us via live chat or email.
wonbd is only for those aged 21 and above. Minors are strictly prohibited from opening an account or gaming. If there are children in your household, keep your account secure and do not share your password. Parents should keep parental controls enabled on their devices.
The Golden Rules of Healthy Gaming
Set a Budget
Decide how much you will spend before you start playing. Once you reach that limit, stop.
Do Not Chase Losses
Placing larger bets to try to recover lost money is dangerous. Every game is independent and yesterday's losses have no effect on today's play.
Stay Clear-Headed
Do not game when you are upset, tired, or under the influence of alcohol. When your ability to make decisions is reduced, the risk of harm increases.
Take breaks
Do not play for long stretches without a break. Take regular breaks, drink water, and give your attention to other activities.
Assess Yourself
Think honestly about the questions below. If the answer to one or more is "yes", it may be time to seek help.
- Do you think about gaming every day and feel uncomfortable when you do not play?
- Are you spending more and more while trying to recover money you have lost?
- Have family members or friends expressed concern about your gaming?
- Is money needed for household expenses being spent on gaming?
- Have you tried to stop gaming but could not — has that happened?
- Are you gaming instead of giving time to work, studies, or family?
Seeking Help Is Not a Weakness
Identifying a problem and asking for help takes courage. wonbd's responsible gaming team will support you with compassion, without judgment.
Contact our support team and let them know you need to set gaming limits or temporarily suspend your account. We will fulfil your request without any questions.
Talk to Our Support Team
Live Chat: Available 24/7
Email: [email protected]
Support is available in Bengali and English.
How to Use the Protection Tools
After logging in to wonbd, go to your account settings. There, under the "Responsible Gaming" section, you will find the following features:
Set daily / weekly / monthly limits. Lowering a limit takes effect immediately; raising a limit takes effect after a set waiting period.
Set a time limit for each session. When the limit is reached, an automatic alert will appear.
Suspend your account for 1 to 30 days. The break period cannot be ended early.
Inform the support team for a long-term break. You will not be able to return until the period ends.
If you encounter any issue in your account settings or need direct assistance, contact our team via live chat. We provide support in Bengali — you do not need to communicate in another language.
The protection tools are for your own benefit. Using them does not close your account or reduce any of your benefits.
Protection for the Family
Keep parental controls enabled on your device. To prevent minors from accessing the wonbd app or website, keep your password secure and do not share your account details with anyone.
Enjoy Safely at wonbd
Let gaming be a joy — not a burden. Stay within your limits and enjoy wonbd's wide game lobby.